Contact Us

 Due to high demand, Nest products may take longer than usual to be delivered. We are processing your order and will send an email with shipping information as soon as possible.

Do you have questions regarding products, rebates or checkout? You can chat, call or email us at service@xcelenergystore.com.

Monday - Friday: 7am - 7pm (Mountain Time)
Ideal for quick questions and order support
Monday - Friday: 7am - 7pm (Mountain Time)
Ideal for checkout help and product questions
We'll reply by the end of the next working day, often much sooner
Ideal for checking order status & product questions


For other inquires such as billing and general account information please contact Xcel Energy by email at CustomerService@xcelenergy.com.or by telephone at 1-800-895-4999.