Contact Us

Do you have questions regarding products, rebates or checkout? You can chat, call or email us at

Monday - Friday: 7am - 7pm (Mountain Time)
Ideal for checkout help and product questions
We'll reply by the end of the next working day, often much sooner
Ideal for checking order status & product questions

For other inquires such as billing and general account information please contact Xcel Energy by email at by telephone at 1-800-895-4999.