Contact Us

Do you have questions regarding products, rebates or checkout? You can chat, call or email us at service@xcelenergystore.com.

Monday - Friday: 7am - 7pm (Mountain Time)
Ideal for quick questions and order support
Monday - Friday: 7am - 7pm (Mountain Time)
Ideal for checkout help and product questions
We'll reply by the end of the next working day, often much sooner
Ideal for checking order status & product questions


For other inquires such as billing and general account information please contact Xcel Energy by email at CustomerService@xcelenergy.com.or by telephone at 1-800-895-4999.